FAQ

Shipping & Tracking Information

  • Once your order ships, delivery usually takes 6 to 15 days to Canada and the USA, 4 to 10 days to the UK, 6 to 12 days to Australia, and 6 to 20 days to the EU.

    You will receive a tracking link by email as soon as your order leaves our warehouse.

  • Shipping is free worldwide, with no minimum order and no customs duties.

    Here are the full details of our Shipping Policy.

  • Yes, we offer free shipping and no customs duties.

  • Yes, we ship our products all over the globe.

  • A full list of all of our shipping areas can be found here.

    If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

Returns Policy

  • Yes. If the fit is not right, we accept returns on unworn, unwashed items with tags within 14 days.

    See our Refund Policy for full details.

  • You have 14 days from the day you receive your order to request a return or refund.

  • Items returned unworn, unwashed, and in their original packaging with tags attached are eligible for a full refund of the price you paid.

    Items that are worn, washed, or marked Final Sale cannot be refunded.

    See our Refund Policy for full details.

  • Your original order shipped free. For returns, you cover the cost of shipping the item back to us. If your item arrived damaged or incorrect, contact our support team and we will make it right.

ORDER

  • Our accepted payment methods include Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Shop Pay and Afterpay.

  • Due to the high volume of orders we receive on a daily basis, we are unable to accept cancellations once your order is confirmed.

    For information on returns and exchanges, please visit the Refund Policy page to learn more.

  • When you successfully place an order, we always send a confirmation email along with your order number.

    Make sure to check your spam/promotions folders.

    If you placed your order with Apple Pay, please check the email associated with your Apple ID.

Payments & Security

  • All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, PayPal, Google Pay, AfterPay, Shop Pay and Discover.

  • Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

    Learn more about our store's safe checkout experience (powered by Shopify) here.

  • For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

  • We accept payments from major debit and credit card companies like Visa, Mastercard, and American Express.

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